Contact ClickASnap Customer Service
How to Reach a Person at ClickASnap
Verified Contact Information
Customer Service:
-
+44 800 999 4938
Customer Service:
tom@clickasnap.com
ClickASnap Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ClickASnap Phone Number
+44 800 999 4938
Most Popular ClickASnap Email Address
tom@clickasnap.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
48% phone, 52% email
Common Reasons for Contact
Account, activation/ cancellation, payments and charges
ClickASnap Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ClickASnap Phone Number | +44 800 999 4938 |
| Most Popular ClickASnap Email Address | tom@clickasnap.com |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Contact Method Distribution | 48% phone, 52% email |
| Common Reasons for Contact | Account, activation/ cancellation, payments and charges |
Contact Information
ClickASnap Website:
ClickASnap Help Center:
Corporate Office Address:
Videscape Limited
Shelton Street, 71-75
London,
England
WC2H 9JQ
United Kingdom
Summary of ClickASnap Customer Service Calls
124
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ClickASnap?
Account Question:
- “I opened an account. I have no idea telling if it went through or not I have no idea how to use it. I have no idea how to get in touch with somebody to talk to about it. There was nowhere for me to put my bank information .”
- “Delete my account”
- “To tell them to STOP trying to get $25.33 from my account. I deleted my clipsnap a long time ago. STOP PAYMENT REQUEST”
Payments and Charges Question:
- “I was only supposed to be charged $1.67 and I was charged $27.84”
- “Guys are charging my card and I close my account”
- “Direct debit”
Activation/ Cancellation Question:
- “Cancel membership”
- “To cancel my account”
- “Want to deactivate my page”
Refund Question:
- “Refund”
- “Refund my 351RUPIS”
- “Refund my £47.78”
Request for Information Question:
- “Speak to someone”
- “General questions”
- “I have a question”
Product/ Service Question:
- “Problem with sight takeover”
- “Problem with my page”
- “Never purchased this and would like a refund never used it”
Website/ Application Question:
- “Need information about the site maintenance”
- “My email is being used on you website”
- “Hello ,needs for information about thé application.”
Return/ Replace Question:
- “I want the money to be returned to me because I did not fill out the form quickly”
- “I want to change to the $59/yearly plan but it's saying no changes at this time”
- “Je n'arrive pas a faire le paiement, changer le numéro de carte bleu sur mon compte”
Cards Question:
- “Take money from my card”
Other Question:
- “NA”
- “Earnings”
- “Mon compte”
Compare ClickASnap Customer Service To
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ClickASnap