ClickASnap
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Login issue
User ID: Geowalker
Unable to log in on 29th and 30th of January 2025.
I can share a screenshot for your reference.
This account seems to be inactive since I failed to renew the membership.
Reached more than $15 in my account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount reinstate
My Pro account was voluntarily cancelled without any prior notification, and my earnings are gone. What the heck?
Preferred solution: Apology
User's recommendation: Be cautious
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund and internet fraud
Im not member and ffaud is using your compamy name to take money from people bank account please ring me on +447432****40
Preferred solution: Full refund
Amman, Amman Governorate
You took my money without permission
You dont allow to contact you and email doesnt wok to continue proccess
I want to refund my money
You discount twice my money , from my account without my permission , i cant contact you in email or social media because ypu prevent messages and emails , so please refund me money or i will judge you .
This 2nd month you discount money without my permission .
Indianapolis, Indiana
Scammers!
I paid them what I believed to be an annual rate of $60. This month I find them trying to charge me nearly $80!
Thank goodness I had no money on my card for them to take!!
Now I'm trying to reach out to their support team to hit a URL roadblock. "Please make sure there's no typo."
Trying to cancel looks like a no-go.
A subscription should be easy to cancel.
User's recommendation: Don't do it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo much money taken out of my bank
I subscribed for the $5 a month and you guys took $106.83. I'm not very happy about this!!!
I'm being ignored! I want the money deposited back into my account. Taking $101.83 more than you're supposed to is very unfair. I never would have downloaded this app if I had known.
I've been waiting days to hear back from someone about this issue.
What's taking so long? It took you less than 2 minutes to take my money.
- People seeing my home of beautiful bell island nfld
- Getting money taken from my bank account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPLS, i dont need this service for another year..
I just got charged 59 Pounds , i dont need the service Kindly help wit the refund.
best regardss I just need them to refund the annual charge they did on my account since I dont need their service , why am I getting charge 59 pounds
Preferred solution: Full refund
Read your original agreement. You agreed to the "automatic renewal" clause.
You'll find it with a magnifying glass somewhere near the middle/end of the agreement.
These require a written cease and desist notice of a minimum of 30 days prior to the onset of the "new" billing period. It is a miserable sneaky way to keep customers and is common practice as well.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fredericton, New Brunswick
To much money taken out of my bank
I subscribe for the $5 a month and you guys took 106.83 Im not very happy about this!!! I want the money returned to me.
Why havent I been contacted yet on this matter?
If I had known you were going to take 101.83 more then you were supposed to I never would have downloaded this app. This is ridiculous and very unfair!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Regina, Saskatchewan
Cancel the membership
Hello this is simranjeet. I want to cancel my membership because i am not using its because i got this membership by mistake so please i want to cancel it i dont no how to do this please help because money is automatically deducting from my account.
Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey steal from you
You have to remember you've subscribed. They do not send you a notice at all and will auto renew you on a random day of the same month you signed up for a year prior.
The day they charged me, I went to them and asked them not to and to send my momey back, that it was a mistake, that i didnt know it was on auto renewal, and i would not be able to use the service. I lost my job of 15 years due to disability, I can't even travel anymore to take photos. They refused. Told me to manage my own subscriptions.
i get it, I do, but a lot can happen to someone within a year. The fact that they had canned responses to my issue, and looking at other complaints, it's clear to see they do it all the time. Someone said this company is built on lies and theft, and they were not wrong.
DO NOT SUBSCRIBE TO THIS. IT'S A SCAM AND THEY ARE THEIVES.
- You could possibly earn pennies for your stock photos
- Steal from you
Preferred solution: Full refund
User's recommendation: Do not subscribe. Do not sign up for this service or give them any access to your card or payment info. They will steal from you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill charging my card
Ive gotten rid of click a snap MONTHS ago and they are still charging $8.79 its so annoying Ive contacted them over and over again I just dont know what to do, it comes out every month on the 26th between 5 and 7 Im tired of it that app is dumb its basically a scam I know its only $8 but still its getting annoying!!!
- Lost money
Preferred solution: Full refund
User's recommendation: Never get click a snap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Antioch, Tennessee
Paid per view
I haven't got paid for my views yet. Really bad customer service.
Feel like I have been scammed. Very frustrating.
I agree - this company is scamming by hoping people will think they are actually getting paid for views when it's virtually impossible to even break even with their monthly fees!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't reset password or log in
Good evening!
I tried to log into the website and it is not working anymore.
I clicked on a link posted on my Facebook and it says that the page was not found.
Please tell me what happened and how can I recover my account.
If I made a mistake, please let me know.
Thank you.
Preferred solution: Apology
You don't need to apologize to anyone ; you didn't get what you paid for.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelation
I want to cancel and my recent charge back. I don't even use this service why am I STILL being charged this? Please give me my money back I don't need this anymore!
- Pricey
Preferred solution: Full refund
You're being charged because you never cancelled. Absence is not the same.
You authorized "automatic withdrawls" ( error #1 of life ) , failed to properly cancel the service and notify your bank.
Cancel in writing and serve your cease and desist demand via Certified Mail Return Receipt Requested. Be sure you don't have a "live" existing contract or you may owe a balance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manama, Manama
Urgent Account Issue - Pro Plan Not Reflecting Properly
Dear Clickasnap Customer Support Team,
I hope this letter finds you well. I am writing to bring to your attention an issue I have encountered with my Clickasnap account.
On 5 sept 2023 , I upgraded my account to the pro plan, as confirmed by my receipt .
However, to my surprise, when I logged into my Clickasnap account today, I noticed that my account has been reverted to the free plan. This has left me confused and concerned, as I expected to have access to the features and benefits of the pro plan that I paid for.
I have been a loyal Clickasnap user and chose to upgrade to the pro plan to enhance my experience and utilize the premium features. It is disheartening to encounter this issue, and I am writing to kindly request your assistance in resolving it promptly.
I have attached a copy of my receipt for your reference ( send by email tosupport@***.freshdesk.com) , which clearly shows the upgrade to the pro plan. I kindly request that you investigate this matter and ensure that my account is appropriately set to the pro plan, as originally intended.
If there was any error or misunderstanding on your end, I kindly request that the necessary adjustments be made.
I understand that errors can occur, and I appreciate your prompt attention to this matter. Please update me on the progress and resolution of this issue at your earliest convenience.
I would like to continue enjoying the benefits of the pro plan and continue using Clickasnap for my photography needs.
Thank you for your prompt assistance in resolving this matter. I look forward to hearing from you soon.
Sincerely,
safary
Why you are black my WhatsApp tell me now I have too much problem you do that I am very hungry
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Its £60 for a annual membership so $80 would be would be right!